FAQs

Investments

Setting up your account, understanding your investments, and withdrawing your money.
Current status
About investments
Open my investment account

It is not currently possible to open new investment accounts, but don't worry! We are working on making it possible for you to get one in the future!

If I used to have an investment account previously with Utoppia, do I need to do anything?

At the moment, you will only be able to make withdrawals from your investment account to an account in your name, which are only possible through ACH. Don't worry, soon you will be able to reinvest your USD again and earn returns.

Stay tuned to our social networks and communication channels for the latest news!

Where is my money invested?

Your funds are invested in the Cash Management Program - Bank Sweep provided by Drivewealth LLC. For more information, you can refer to these Disclosures.

How are the returns calculated?

The income is calculated daily and credited monthly within the first 5 business days of each month.

What types of risks are associated with this account?

Depositing in the investment account involves investing in the financial market. This means that such an investment implies inherent risks for which Utoppia cannot be held responsible for any variations in the interest rates or returns provided.

How can I monitor the performance of my investment?

Through the app, you can access the details and returns for your investments account.

How are taxes on the generated interests handled?

Your interests are not subject to US tax withholding. It is the responsibility of each client to declare taxes in their country.Tax obligations vary by jurisdiction, and it is advisable to consult a tax advisor to understand the tax implications.

What requirements must I meet to make a withdrawal?

If you need to withdraw funds from your investment account, you can transfer them to your Utoppia account by completing the withdrawal form, providing the required information, and uploading a screenshot of your Utoppia account details.To find your Utoppia account details, navigate to your profile and select “Account Details.”Also you can withdraw your funds to another bank account under your name (e.g., Wise). In this case, you will need to upload a bank statement in image format that clearly shows the account and account holder’s details. This is required to verify the account’s ownership. You can typically find or request this bank statement within the user profile of your account.

How long does the withdrawal take?

Withdrawals can take 3 to 5 business days. After making a withdrawal, you’ll need to wait until your balance is updated to make another one, otherwise it will be rejected.

Do withdrawals have any cost?

Withdrawals have a fee of 0.25 USD.

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