Phishing is a social engineering attack that uses fraudulent messages in order to trick users to reveal sensitive information or install some kind of malware. To prevent phishing, always double-check that the emails you receive are recognizable and valid along with the websites that you browse. For emails, look for typos in the messages and validate that the source email address is from the correct domain of the expected sender. Suspicious emails usually contain urgent, call-to-action messages or threats that have links or attachments. For websites, validate that the site features a secure connection (check for the lock icon on the left of the site URL), this will ensure that your information is encrypted and secure and that the site belongs to the correct owner instead of a malicious hacker. Remember that Utoppia will never ask for your personal login or account security information.

If you think your account could be compromised, please, contact our customer service team using our Chat in APP, our WhatsApp number: +1 (650) 495-2468, or you can send us an e-mail to support@utoppia.com. Also, please reset your password immediately by clicking the “I forgot my password link” on the login page.